Shipping policy

Sawtooth Antler Chews / Antlers By Will
Last updated: [12.30.2025]

Thank you for shopping with Sawtooth Antler Chews (also operating as Antlers By Will). We want to make sure your order arrives quickly, safely, and reliably. Please review our shipping details below.

📦 Order Processing Time

Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
During peak seasons, promotions, or restocks, processing time may take slightly longer.

You will receive a confirmation email when your order is placed and another notification when your order has shipped.

🚚 Shipping Methods & Delivery Time

We ship using reliable carriers such as USPS, UPS, or FedEx depending on destination and package size.

Estimated delivery time after shipping:

  • Standard Shipping: 3–5 business days

  • Priority / Expedited Shipping (if offered): 2–3 business days

Delivery times are estimates and may vary due to carrier delays, weather, or circumstances beyond our control.

🌎 Shipping Locations

We currently ship within:

  • United States (including most states and regions)

If you are outside these areas and interested in ordering, please contact us to see if arrangements can be made.

💲 Shipping Costs

Shipping costs are calculated at checkout based on weight, distance, and service selection.
Occasionally we may offer free shipping promotions—these will be clearly advertised when applicable.

🏠 Incorrect Addresses & Returned Packages

Please ensure your shipping address is accurate when ordering.
Sawtooth Antler Chews is not responsible for:

  • Incorrect or incomplete addresses

  • Packages returned due to delivery failure

  • Additional shipping charges required for redelivery

If a package is returned to us, we can reship it at the buyer’s expense.

📬 Lost, Stolen, or Damaged Packages

Once a package is handed to the shipping carrier, responsibility transfers to the customer.

We are not responsible for:

  • Lost packages

  • Stolen packages

  • Damage during transit

If an issue occurs, please contact the shipping carrier first. You may also reach out to us and we will do our best to help.

🔁 Order Changes & Cancellations

Once an order has been processed or shipped, we cannot make changes or cancel it.
If you need assistance, please contact us as soon as possible.

🐾 Subscription Shipping (If Applicable)

Subscription orders ship on a recurring basis according to your selected plan.
Shipping timing may vary slightly depending on inventory and processing schedules.

❓ Questions? We’re Happy to Help

Sawtooth Antler Chews / Antlers By Will

Sawtoothantlers@gmail.com and or by phone (208) 720 3586